Terms of Service & Privacy Policy

Effective Date: 6 June 2026 Last Updated: 6 June 2026 Version 1.0
Terms of Service User Accounts Payment & Billing AI-Generated Content Intellectual Property Liability Privacy Policy Data We Collect Your Rights Contact

Please read these documents carefully. By accessing or using Parteloa ("the Platform"), you agree to be bound by these Terms of Service and Privacy Policy. If you do not agree, you must not use the Platform. These documents apply to all users, including visitors, registered users, and paying subscribers.

Parteloa is operated by Venti Red FZ-LLC, a company registered in the Ras Al Khaimah Economic Zone (RAKEZ), United Arab Emirates, with registered address at PO Box 338482, Platinum Tower (Cluster I), Jumeirah Lake Towers, Dubai, UAE ("we", "us", "our", "Venti Red").

Terms of Service

1. Description of Service

Parteloa is a Software-as-a-Service (SaaS) platform providing channel partner intelligence tools, including structured partner assessment scoring, automated red flag detection, AI-powered partner discovery, pipeline management, and PDF/CSV report export capabilities ("the Service").

The Service is intended for use by business professionals involved in international sales, channel partner management, export operations, and distribution strategy.

2. Eligibility

By using the Service, you represent that:

3. User Accounts

To access the Service, you must register for an account. You agree to:

We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or are inactive for an extended period.

4. Subscription Plans & Payment

Parteloa is offered under the following subscription tiers: Free, Starter, Pro, and Agency. Paid plans are billed monthly or annually as selected at checkout.

PlanMonthly PriceAnnual PriceKey Limits
Free$0$01 lifetime assessment
Starter$79/mo$63/mo10 assessments/mo, 5 discoveries/mo
Pro$199/mo$159/mo50 assessments/mo, 15 discoveries/mo
Agency$499/mo$399/moUnlimited assessments, 50 discoveries/mo

Billing: Payments are processed securely via Stripe. By providing payment details, you authorise us to charge your selected payment method on a recurring basis. All prices are in US Dollars and exclude applicable taxes.

Annual plans: Annual subscriptions are billed upfront for the full year. The discount applies to the annual rate displayed at checkout.

Cancellation: You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. No partial refunds are issued for unused periods except where required by applicable law.

Refunds: We offer a 7-day refund window for first-time subscribers who have not exceeded plan usage limits. Refund requests must be submitted to hello@ventired.ae.

Price changes: We reserve the right to modify pricing with 30 days' notice. Continued use after the notice period constitutes acceptance of the new pricing.

5. Acceptable Use

You agree not to:

6. AI-Generated Content Disclaimer

Important: The Partner Discovery feature uses artificial intelligence to generate research content. All AI-generated output is provided for informational purposes only and must be independently verified before being relied upon for business decisions.

Specifically, you acknowledge that:

The AI discovery feature is powered by third-party large language model services. We do not control the outputs of these models and cannot guarantee their accuracy, completeness, or fitness for any particular purpose.

7. Intellectual Property

Our IP: The Platform, including its design, software, scoring methodology, algorithms, content, and trademarks (including "Parteloa" and the Parteloa logo), are the exclusive intellectual property of Venti Red FZ-LLC. All rights are reserved. "Parteloa" is a trademark of Venti Red FZ-LLC.

Your content: You retain ownership of all assessment data, company information, and notes you input into the Platform ("User Content"). By using the Service, you grant Venti Red a limited, non-exclusive licence to process and store your User Content solely to provide the Service.

Feedback: Any feedback, suggestions, or ideas you provide regarding the Service may be used by us without restriction or compensation.

White-label reports: Agency plan subscribers may use exported PDF reports bearing their own branding for client-facing purposes. This does not transfer any intellectual property rights in the underlying platform or methodology.

8. Third-Party Services

The Service integrates with third-party providers including:

Your use of these integrations is subject to the respective third-party terms of service. We are not responsible for the actions or policies of these providers.

9. Service Availability & Changes

We aim to maintain high availability of the Service but do not guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue any feature of the Service with reasonable notice. We may perform scheduled maintenance that temporarily affects access.

10. Limitation of Liability

To the maximum extent permitted by applicable law:

11. Indemnification

You agree to indemnify and hold harmless Venti Red FZ-LLC, its directors, employees, and agents from any claims, damages, or expenses (including reasonable legal fees) arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

12. Governing Law & Disputes

These Terms are governed by the laws of the United Arab Emirates. Any disputes arising from or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of the Dubai International Financial Centre (DIFC) or, where applicable, the UAE Federal Courts.

13. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes via email or in-app notification with at least 14 days' notice. Continued use of the Service after the effective date of changes constitutes acceptance.

14. Termination

Either party may terminate the agreement at any time. Upon termination, your right to access the Service ceases. We will retain your data for 30 days post-termination, after which it will be permanently deleted unless legal obligations require longer retention.


Privacy Policy

Privacy Policy

1. Data Controller

Venti Red FZ-LLC is the data controller responsible for your personal data collected through Parteloa. For all privacy-related enquiries, contact us at hello@ventired.ae.

2. Data We Collect

CategoryData CollectedPurpose
Account DataName, email address, password (hashed)Authentication, account management
Usage DataFeature usage, login timestamps, assessment counts, discovery searchesService delivery, usage limits, analytics
Assessment ContentCompany names, scores, notes, region, sector data you inputService functionality, report generation
Branding DataCompany logo (Agency plan), company name, brand colourWhite-label report generation
Payment DataBilling information (processed by Stripe — we do not store card numbers)Subscription management
Technical DataIP address, browser type, device informationSecurity, fraud prevention
CommunicationsSupport emails and messages you send to usCustomer support

3. How We Use Your Data

We do not use your assessment data to train AI models. We do not sell your personal data to third parties.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

5. Data Storage & Security

Your data is stored securely using Google Firebase (Firestore), hosted on Google Cloud Platform infrastructure. Firebase applies industry-standard security controls including encryption at rest and in transit.

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. Access to user data is restricted to authorised personnel only.

AI-powered Partner Discovery queries are processed via the Anthropic Claude API. Discovery search inputs are transmitted to Anthropic's servers for processing. Please refer to Anthropic's privacy policy for details of their data handling practices.

6. Data Retention

7. Sharing Your Data

We share personal data only in the following circumstances:

We do not share your data with advertisers or marketing companies.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

To exercise any of these rights, contact us at hello@ventired.ae. We will respond within 30 days. Identity verification may be required before processing requests.

9. Cookies

Parteloa uses essential cookies required for authentication and session management (via Firebase Authentication). We do not use advertising or tracking cookies. No cookie consent banner is shown as only strictly necessary cookies are used.

10. International Data Transfers

Your data may be processed on servers located outside the UAE, including in the United States (Google Cloud, Anthropic) and the European Union. Where data is transferred internationally, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

11. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If you believe a minor has provided data, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email and in-app notification. The updated policy will be effective from the date stated at the top of this document.

Contact Us

For any questions regarding these Terms or our Privacy Policy, or to exercise your data rights, please contact us:

Note: These Terms of Service and Privacy Policy are provided as a general framework. Venti Red FZ-LLC recommends seeking independent legal advice to ensure these documents are appropriate for your specific business circumstances and compliant with all applicable laws in your target markets.